NHS Oldham CCG

OLDHAM CCG TEMPORARILY CHANGES WALK-IN SERVICES TO PROTECT PATIENTS, STAFF AND THE WIDER COMMUNITY

In response to coronavirus (COVID-19), walk-in services across Oldham are changing temporarily to protect patients, staff and the wider local community. NHS Oldham Clinical Commissioning Group (CCG) has taken emergency steps to protect patients, staff and public to prevent the spread of the virus.

The walk-in centre based at the Integrated Care Centre (ICC), New Radcliffe Street, Oldham OL1 1NL, is now closed until further notice.

The ICC in Oldham now houses a COVID Assessment Hub and a Digital Hub which are both open from 8am until 8pm 7 days a week.

The COVID Assessment Hub cares for patients with potential COVID-19 symptoms from across the borough. The service is only for people who have potential COVID-19 symtoms and are unwell, but do not need emergency care. Access to the service is via your GP or after contacting NHS111.

The Digital Hub provides support to Oldham Care Homes and patients who have an urgent non-emergency care need for non COVID-19 health issues where appropriate. This service is strictly by appointment only following a referral from NHS111 or a healthcare professional, including Accident & Emergency.

In the first instance, patients must seek advice online via www.111.nhs.uk, by calling NHS111 or phone their own GP practice. 

Both services accept patients of all ages and patients will be given advice over the phone, by video and where needed, or a face-to-face consultation in the Hub.

All GP practices in Oldham are open as usual. They can be contacted over the phone or by using your GPs online services. Clinicians will continue to provide care over the phone or by video consultations. GP practices will still be arranging prescriptions, diagnosing and referring into services where required. Patients are being triaged remotely before face-to-face appointments take place, this means the practice will want to speak to you before you attend.